LC​/MS Service Engineer, England

Do you have expereince servcing Mass Spectrometry? This is your opportunity to travel to a diverse group of labs while advancing the growth of a premier service provider.

You will support customers by performing regular maintenance, repair, and refurbishment of laboratory instruments for our client, which includes pharmaceutical laboratories, research institutions, and pharmaceutical manufacturing facilities.

Location:
Home office based in New England

• Service HPLC, LC/MS instruments at clients' labs
• Effectively communicate with customers and account team members to troubleshoot, diagnose, provide repair updates, train end-users, and ensure full resolution of all customer needs
• Establish fluency in relevant service documentation, including but not limited to preventative maintenance service reports, IQ/OQ documentation, and other service documentation
• Providing customers and other personnel within the assigned region with the necessary support and documentation required to effect instrument repairs, maintenance, and installations
• Travel as required to provide service support to customers and other company personnel (up to 40%)

• At least 2 years of experience maintaining and troubleshooting electromechanical equipment
• Experience with LC/MS instruments, ideally Q-TOF
• Able to travel regionally, including overnight travel, and need a valid driver’s license
• Military experience is a plus

• Small business, high-growth startup company culture
• Real room for growth and advancement
• Competitive salary and comprehensive medical benefits, including medical, dental, and 401K
• An autonomous role with a refreshing company culture