Customer Service Representative- Manchester, NH

Overview

As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust’s success. Customer Service Representatives truly make a difference in our customers’ lives by supporting them with their day to day financial needs and building trusted relationships. We offer a fast-paced, collaborative and engaging environment. This opening is for a Customer Service Representative position in our Manchester, New Hampshire branch, 25 hours per week.

• Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
• Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other services offered by the bank.
• Gain an understanding of the banking industry and contribute toward meeting branch goals in areas such as deposits and loans.
• Build trusting relationships with individuals in the communities we serve.
• Be an active participant in, and advocate for, community growth and prosperity.
• Process transactions for customers in a prompt, efficient, courteous and professional manner.
• Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

This role focuses on obtaining general banking knowledge and mastering routine transactions, including account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position. The right candidate enjoys being part of a fast-paced, team environment.

Desired qualities include:

• Interest and experience in customer service.
• Working knowledge of Windows.
• Ability to thrive in a fast-paced, collaborative team environment.

Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran.

EEO is the law English - https://(Use the "Apply for this Job" box below)./

EEO is the law Spanish - https:///

EEO is the Law Poster Supplement - https:///

Pay Transparency - https://.pd