Receptionist – Dispatcher

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Vision insurance

Health/Dental/Vision
• 401(k) with match
• PTO/Holidays
• Paid training
• Career growth. Perks:
Local, supportive team backed by a national brand (SERVPRO®)

Receptionist / Dispatcher (Administrative Assistant, Customer Service) Manchester, NH
• On-site

Full-Time;
Monday–Friday, 8:00 AM–5:00 PM (some flexibility/overtime as business needs arise)

$20 — $24 per hour (based on experience)

Be the first friendly voice customers hear when they need help most. As a Receptionist / Dispatcher at SERVPRO of Manchester, NH, you’ll manage calls, schedule/dispatch crews, and keep jobs moving smoothly from First Notice of Loss (FNOL) through completion. If you’re organized, empathetic, calm under pressure, and love helping people, this is a great fit—with room to grow as our office expands.

• Answer inbound calls; greet walk-ins; deliver five-star customer service with empathy and professionalism.

• Enter new leads/FNOLs accurately; verify details and document all communications.

• Dispatch & schedule production teams; coordinate on-call rotations; adjust routes as priorities change.

• Track jobs/WIP; follow up on estimates and customer communications; flag bottlenecks early.

• Coordinate logistics (materials, access, vendor visits) to keep projects on time.

• General office support (email, filing, collections, data entry) and other duties as needed.

• HS diploma/GED required.

• 1 year in a receptionist, dispatcher, administrative assistant, customer service, or call center role preferred.

• Strong phone etiquette, written/verbal communication, and attention to detail.

• Comfortable with Microsoft Office and Teams and web-based scheduling/CRM tools.

• Nice to have: experience in restoration, construction, property management, or insurance claims.

• Full-time, on-site:
  Monday–Friday, 8:00 AM–5:00 PM (some flexibility/overtime as business needs arise).

• Office environment; light filing/occasional lifting (files, boxes), step-stool use.

Click Apply and include your resume.

Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.

SERVPRO Team JRF