Workflow Supervisor - Radiology Administration

Location Detail

MMH-71 Haynes Street (10627)

Work where every moment matters.

Every day, over 40,000 Hartford Health Care colleagues come to work with one thing in common:
Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

The Greater Manchester Region has approximately 2,500 employees. It includes Manchester Memorial Hospital, a 249-bed community hospital, Rockville General, a campus of Manchester Memorial Hospital, a 102-bed facility, a large multispecialty provider group and visiting nurse services. The Greater Manchester Region serves a region of 300,000 people in 19 towns.

The Workflow Supervisor collaborates with the Director of Cardiopulmonary and Vascular Services to ensure optimal communication and operational efficiency across Interventional Radiology (IR), Medical Imaging, the Pain Management Clinic, and the Vein Health Program. This role supports the implementation of departmental initiatives and organizational goals aligned with the Organization’s mission.

• Strong interpersonal and communication skills.
• Ability to multi-task in a high-volume environment.
• Proficiency in Microsoft Office applications.

• Coordinates daily workflow and patient throughput in collaboration with physicians, clinical staff, and referring offices.
• Ensures staff adherence to established procedures and supports a safe, efficient, and patient-centered care environment.
• Participates in administrative tasks such as payroll processing and policy compliance.
• Attends Interventional Radiology and Medical Imaging Team Leader meetings.
• Manages Health History & Physical (H&P) documentation for IR, Pain Management, and Vein Health patients; routes to IR MD/PA for review and signature.
• Submits patient charts to IR MD/PA for protocol and coordinates with imaging modalities to ensure accurate scheduling.
• Schedules procedures with Anesthesia when needed.
• Serves as the primary liaison between patients, IR providers, and Pain/Vein service teams.
• Collaborates with IR physicians and Anesthesia to coordinate Pain Management and Vein Health procedures.
• Facilitates patient workflow and procedural throughput in IR, Pain Management, and Vein Health.
• Coordinates scheduling for IR patients through direct collaboration with IR MD/PA, IR staff, and Central Scheduling.
• Tracks and schedules follow-up appointments and authorizations for IR patients.
• Coordinates overflow scheduling from JFX to MMH with Authorization team.
• Partners with Business Development to promote IR services to ECHN offices.
• Orders and maintains supplies as needed.
• Oversees distribution and monitoring of radiation badges for Medical Imaging staff.
• Processes and submits invoices to Accounts Payable.

EXPERIENCE:

• Three (3) to five (5) years of healthcare experience, preferred.
• Associate’s degree preferred.

We take great care of careers.

With locations around the state, Hartford Health Care offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving colleagues-- we provide a competitive benefits program designed to ensure work/life balance.

Every moment matters. And this is your moment.