Data Center Generator Service Technician

Overview

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. We’re the people who keep the cloud running, supporting all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain, and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to deliver high safety and security standards while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Generator Service Technician has safety, customer satisfaction, and business responsibilities within data center operations. This role is responsible for identifying, troubleshooting, diagnosing, and providing quality repairs of electrical generator systems and related engine mechanical failures. The Technician serves as the technical expert and primary customer contact, continually communicating with the customer to provide an exceptional experience and drive data center uptime and availability.

• Know and follow all company safety rules, maintain a safe, clean, and orderly work area, and participate in accident prevention and safety improvement activities
• Respond to customer requests
• Travel to designated sites and perform professional field service repairs consistent with company standards
• Advise the Generator Service Manager of parts needed for necessary repairs
• Keep the Generator Service Manager continually apprised and use leadership to assist in answering customer questions and problems
• Document detailed, complete, and legible descriptions of all repair operations performed
• Accurately record time, expenses, and mileage
• Travel 80-90% of the time in an assigned region, and/or work overtime, weekends, or holidays, sometimes on short notice
• Lift up to 40 lbs frequently; push/pull a maximum of 40 lbs
• Wear PPE (protective glasses, gloves, and footwear) as required

• 1+ years of electrical or mechanical experience, or 1+ years of data center or mission-critical facilities experience (example: hospital, military facility, public safety facility, etc.)
• High school diploma or equivalent

• 2+ years of data center engineering experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you require a workplace accommodation during the application or hiring process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $59,600/year to $133,200/year, depending on location and experience. Amazon is a total compensation company; equity, sign-on payments, and other benefits may be provided as part of the overall package. For more information, please visit  This position will remain posted until filled.

Applicants should apply via our internal or external career site.