Senior Human Services Specialist

Are you passionate about helping others and making a real impact on your community? Are you a compassionate and customer-oriented individual?

The Public Assistance Division of the Prince William County Department of Social Services is seeking a full-time Senior Human Services Specialist to join our Public Assistance team. In this role, you will have the opportunity to work directly with individuals and families, guiding them through the eligibility determination process for SNAP and Medical Assistance programs.

If you are looking for meaningful work in a supportive environment where you can grow both personally and professionally, consider applying today and becoming a part of a team that truly makes a difference.

In this role, you will review applications and determine eligibility for SNAP and Medicaid based on program policies. You will conduct interviews, verify applicant details, and deliver compassionate customer service while explaining program benefits. Additionally, you will handle a high volume of work in a fast-paced, dynamic setting.

High school diploma or G.E.D and 4 years of experience determining eligibility for public assistance programs in VACMS

• 3 or more years of experience determining eligibility for SNAP using VaCMS
• 3 or more years of experience determining eligibility for MAGI and Families & Children Medicaid using VaCMS
• 2 years of experience independently troubleshooting and successfully resolving VaCMS system issues

• All DSS staff are required to provide emergency human services work, including staffing emergency shelters in the event of a community disaster.
• Candidates must pass criminal history, child protective services, and DMV background checks.
• Resource/foster parents for youth in the Prince William foster-care program may not be employed by the Prince William Department of Social Services. Resource/foster parents for youth from other localities are welcome to apply.
• Staff in this position are eligible to telework but may be required to report to the office intermittently. Telework eligibility is subject to change as business needs warrant; there is no future guarantee of teleworking.

37.5-hour work week; manager will determine specific work schedule (sometime between 8:00 and 5:00 pm)

Hiring Salary Range
: $65,910.00 - $92,907.75 Annually

We also offer great benefits including:

• Retirement from the Virginia Retirement System (VRS)
• 401a and 457 retirement savings and investment plans
• Paid Annual Leave
• Paid Personal Leave
• Paid Sick Leave
• Paid Holidays
• Optional Group Medical and Dental Health Plans
• Optional Group Life Insurance
• An Employee Assistance Program (EAP)
• Career Development Opportunities

Full time positions with Prince William County Government qualify for Public Service Loan Forgiveness.  PSLF for additional information.

NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety.  for the class description.

Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
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