Engineering Operations Technician, DCC Communities

Engineering Operations Technician, DCC Communities

Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you will help maintain the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise directly contributes to maintaining an extraordinary 99.999 % uptime, keeping the digital world running smoothly and efficiently.

Engineering Technicians are Amazon’s front line for hands‑on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot Data Center Operation’s Mission Critical Facilities, including stand‑by diesel generators, fuel systems, three‑phase electric systems (switch gear, UPSs, PDUs, wet‑cell batteries), CRAC units, centrifugal chillers, cooling towers, water chemical systems, air handlers, pumps, and motors.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that provide continual customer access. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we’re looking for people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply‑chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

NOTE: Amazon does not sponsor immigration for this role.

NOTE: Lump‑sum stipend will be provided to eligible candidates who relocate for this position.

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting facility and rack‑level events within internal Service Level Agreements (SLA).
• Perform rack installs and rack decommissioning within internal SLA.
• Perform preventive maintenance, troubleshooting, root‑cause analysis, and repair of electrical and mechanical equipment.
• Technical writing to support the change management program.
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion.
• On‑site support of contractors, sub‑contractors, and vendors, ensuring all work complies with established practices, procedures, and local legislation.
• Work schedule may change depending on site needs; shifts can be up to 12 hours, rotating on a predefined schedule. Some locations have on‑call rotations.
• Role may support more than one location/site.

Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:

• Regularly lift and/or move up to 39 pounds independently.
• Participate in group lifts for 40+ pounds.
• Maintain balance and perform construction tasks while on a ladder.
• Regularly walk, use hands and fingers, handle or feel objects, reach, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position.
• Work in an environment requiring ear protection.

This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.

• Ability to travel to or commute between data center locations as needed.
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.
• Travel frequency will vary based on business needs and operational status of assigned facility.

Candidates must be able to travel (over 50 miles) or commute (less than…