Parts Quality Specialist

Position Description

The Parts Quality Specialist is responsible for the inspection, evaluation, and disposition of imaging parts to ensure they meet established quality, safety, regulatory, and customer requirements prior to resale or reinstallation. Duties include, but are not limited to: conducting detailed incoming inspections of used and harvested medical equipment and components; performing functional and cosmetic evaluations; documenting inspection results and nonconformances; determining product disposition (approve, refurbish, repair, or scrap);

maintaining accurate inventory records; tracking inventory movement status; and labeling, organizing, and storing materials to ensure proper identification, traceability, and efficient retrieval.

• Determine and document final product disposition:
  Approve for resale, Refurbish, Repair, or Scrap.
• Accurately document inspection findings, test results, and disposition decisions.
• Ensure proper segregation of approved, nonconforming, and scrap materials.
• Ensure proper labeling and identification of all inspected materials.
• Ensure proper storage and handling of medical equipment in accordance with safety, quality, and regulatory standards.
• Perform detailed incoming inspections of used and harvested components.
• Support Corrective and Preventive Action (CAPA) activities, including effectiveness verification.
• Assist in evaluation of returned components from customers.
• Ensure containment actions are implemented when quality risks are identified.
• Maintain organized storage areas to support operational efficiency and audit readiness.
• Collaborate with internal teams to ensure timely availability of inventory and support operational needs.
• Expand knowledge of proper packing materials and methods in order to ensure that materials and products are secure during shipping and arrive damage-free at their destination.
• Assist in part orders for both internal and external use including confirming stock, responding to requests and ensuring orders are fulfilled.
• Pull part order requests from stock or systems as required.
• Continually improve processes and work flow.
• Adhere to the company's quality system standards and procedures and ensure that customer requirements are met.
• Participate on an on-call rotation schedule, which includes weekends.
• Other duties as assigned.

• High School Diploma or equivalent

• Some college desired

• 3+ years Quality Assurance (QA) control
• 1+ years Inventory Control experience
• Experience in shipping/receiving and transportation
• Ability to work cross-functionally with operations, quality, and logistics teams
• Experience performing cycle counts, physical inventories, and resolving inventory discrepancies.
• Organizing storage areas to ensure efficient retrieval and safe handling of materials.
• Expert knowledge and hands-on experience in the packing and shipment of medical devices.
• Demonstrated experience in carrier selection and utilization of carrier shipping software (for example, Fed Ex and DHL)

• Valid and active driver's license
• Must have reliable transportation and proof of auto insurance
• Willing and able to undertake after-hours travel to carrier offices, drop-boxes, and airports

• High mechanical aptitude and experience with using various tools properly
• Proficient in basic MS Office applications (Excel, Word, Outlook)
• Excellent verbal and written English language and communication skills with internal and external customers; understands the importance of delivering messages in a professional and responsive manner
• Team player; willing to go above and beyond to help others