Part-time Sales & Service Representative

Overview

Univest Financial Corporation (UVSP) has approximately $7.9 billion in assets and $5.4 billion in assets under management and supervision (as of June, 2025). Headquartered in Souderton, PA and founded in 1876, the Corporation and its subsidiaries provide a full range of financial solutions for individuals, businesses, municipalities and nonprofit organizations in the Mid-Atlantic Region. Univest is committed to local giving and philanthropy, evidenced by initiatives such as the Committed to Local giving program and a history of community support.

In 2024, Univest donated $2.1 million to local nonprofits and employees volunteered more than 16,000 hours. At Univest we invest in the success of our employees and customers, fostering a culture of inclusivity and collaboration.

We are hiring a Part-time (+20 hours/wk) Sales and Service Representative to join our Strasburg, PA Team.

• Responsible for developing and maintaining personal banking relationships with new and existing customers and providing quality customer service.
• Guide customers to purchase bank products that meet their needs and use each customer interaction as an opportunity to introduce additional products and services to broaden the relationship.
• Serve the bank’s customers from the teller line by completing a variety of financial transactions following technical and operational guidelines.
• Time spent in various aspects of this role will vary depending upon Financial Center needs.
• Assist with branch hours and scheduling as applicable.

• Provide friendly, courteous, professional customer service.
• Perform all teller and platform transactions promptly, efficiently, and accurately.
• Adhere to procedures including operational and corporate customer service guidelines.
• Operate required technology and applicable software on equipment including computers, cash recyclers, iPads, ATMs, etc.
• Identify customer needs and cross-sell opportunities to develop new business.
• Engage in outbound calling to customers.
• Develop knowledge and understanding of Univest products and services.
• Leverage bank promotions and adhere to outlined sales flow.
• Learn and become proficient in daily operational procedures.
• Actively participate in branch activities, development and training programs.
• Complete notary training if the position is designated as notary for the branch.
• Responsible for compliance with laws and regulations that apply to the position, including the Univest Code of Conduct.
• Perform additional duties as required.

• High school diploma/GED or equivalency.
• Attention to detail and ability to prioritize.
• Experience in Retail Sales or Telemarketing with proven sales results.
• Strong written/verbal/organizational skills.
• Previous experience with MS Office Suite.
• Neat, professional appearance following established guidelines for appropriate dress.
• Successful completion of the following programs within 12 months of hire: SSR training and certification;
  Consumer Loans training and certification;
  Teller training and certification;
  Univest University’s “Pre-Supervisor” Certificate Program.

The salary for this position begins at $23.00/hr.

• Health Insurance:
  Medical, dental and vision coverage (single or family; begins the first of the month following start date).
• retirement plan:
  Participation in 401(k) plan with up to a 3% employer match after 6 months of employment.
• P aid Time Off (PTO): 15 days annually (prorated your first year).
• Short Term Disability: 10 days annually of sick time with a doctor’s note (prorated your first year).
• Holiday Time Off: 11 paid holidays.
• Commissions: paid quarterly based on individual and team production.
• Company-paid life insurance and other supplemental insurances.
• Tuition reimbursement.
• Employee wellness programs, including fitness club discounts and fitness tracker discounts/annual reimbursement.
• Discounts on loan products.
• Professional development trainings.

for Benefit Information.

An Equal Opportunity Employer. Univest does not discriminate against any applicant for employment because of race, color, religion, religious creed, ancestry, national origin, age, sex, disability or protected veteran status.