Style Advisor-Massimo Dutti

Role Purpose

The Style Advisor is responsible for providing the customers with an easy, fashionable, personal, and fun customer experience.

• Provide customers with exceptional service by meeting their individual requests and expectations to ensure an excellent shopping experience that consistently attracts both present and future shoppers.
• Follow trends and maintain timeless knowledge of fashion principles to create, share, and develop the team’s fashion expertise.
• Demonstrate superior store knowledge to be able to understand customers’ concerns and quickly determine solutions with limited supervision.
• Drive sales by consistently demonstrating remarkable clientele selling skills, focusing on the individual customer and their fashion, as well as their wardrobe needs.
• Actively greet customers and attend to their needs in the fitting room, while ensuring fitting rooms are always neat and readily available to host customers.
• Determine customer needs based on personal features, preferences, and wardrobe selections;
  Provide advice and expertise on different sizes, colors, and styles.
• Use product knowledge tools and available in-store technology to share features, benefits, and trends with customers.
• Take in repairs and maintain consistent follow up with clients regarding products, service, repairs, and alteration.

• Bachelor’s degree in Fashion Design, Fashion Styling or a related field
• 3 years of experience in fashion retail and customer service
• Proficiency in MS Office
• Fluency in English

* AZADEA is committed to equal employment opportunity for all individuals regardless of race, color, religion, gender, age, marital status, disability, or any other classification.