Quality Manager; OCONUS

Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.

*** This position is contingent upon contract award ***

SOS International LLC is seeking a Quality Manager for a $50 million/year operation and maintenance (O&M) and life support services (LSS) contract in the Middle East.

The Quality Manager is responsible for developing, implementing, and maintaining a comprehensive Quality Management System (QMS) to ensure consistent delivery of high-quality O&M and LSS across three geographically dispersed sites. This role ensures compliance with contract requirements, international standards, and client expectations, while driving continuous improvement and risk mitigation.

• Develop, implement, and maintain a QMS aligned with ISO 9001 and other applicable standards.
• Ensure quality policies, procedures, and plans are effectively communicated and followed across all operating locations.
• Conduct regular reviews and updates of the QMS to reflect operational changes and lessons learned.
• Plan and execute internal audits, site inspections, and quality reviews across all three locations.
• Coordinate and support external audits by clients or regulatory bodies.
• Track and close out audit findings, non-conformances, and corrective/preventive actions (CAPAs).
• Define and monitor Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).
• Analyze trends and performance data to identify areas for improvement.
• Prepare and present quality reports to senior leadership and clients.
• Develop and deliver quality training programs for staff and subcontractors.
• Promote a culture of quality, safety, and continuous improvement throughout the organization.
• Identify quality-related risks and implement mitigation strategies.
• Ensure compliance with contractual, regulatory, and industry standards.
• Support incident investigations and root cause analyses.
• Serve as the primary point of contact for all quality-related matters.
• Collaborate with site managers, operations teams, and client representatives to resolve quality issues.
• Provide input into proposals, contract modifications, and process improvements.

• Bachelor’s degree in Quality Management, Engineering, Facilities Management, or a related field.
• Minimum five (5) years of experience in quality management for large-scale O&M or LSS contracts.
• Experience working in the Middle East or in austere environments is highly desirable.
• Strong knowledge of ISO 9001 and other relevant quality standards.
• Excellent analytical, communication, and leadership skills.
• Familiarity with U.S. Government contracting requirements is a plus.

• Certified Quality Auditor (CQA), Six Sigma, or similar certifications preferred.

• Frequent travel between program operating locations.
• Must be able to work in austere environments and adapt to cultural and operational nuances.

All interested individuals will receive consideration and will not be discriminated against for any reason.