Vice President - Concession Management

GF1893 - VICE PRESIDENT - CONCESSION MANAGEMENT

Company

Division

Commercial

Location

Department

Commercial

Closing Date

12-Jan-2026

L eads BAC retail, F&B, advertising, car park and non-aero concessions strategy. Driving revenue growth, concession performance and passenger experience across all commercial spaces.

Oversees commercial space optimization & planning, category management and concession agreements while partnering with stakeholders to deliver new products & services aligned to guest needs.

Manage the Non-Aero Revenue income steams for BAC i ncluding, Property and Real estate, Retail Concessions, Car Parking, Car Rental, Advertising, Food and Beverage and all other revenue streams associated with the non- aeronautical category.

Review current portfolio and address any inefficiencies

Maintain and grow revenue streams across all categories.

Create accurate and achievable budget forecasts

Contribute to divisional Revenue targets.

Mentor the team in managing revenue targets, creating forecasts and identifying risk to income. improve sales, generate activities and increase penetration

Market BIA to generate new revenue streams for sustainable income and year on year growth

Pro mote BIA as a must visit destination Promote Retail, F&B and commercial offers to attract passengers and airlines.

Promote the Prop and Real Est to increase occupancy rates.

Promote Airport Car Parking facilities to increase off peak revenues.

Improve the customer journey at BIA.

Develop the Mentor-the-Manager Programme to ensure a structured Succession plan is in place.

Assist in formulating a strategy to individual development to identify skills within the organization

Align functional objectives with strategy by setting of subordinates' objectives, managing performance, recruiting qualified staff, developing and motivating staff, provision of formal and informal feedback and appraisal – in order to maximize subordinate and departmental performance.

Createa culture of open management systems to allow for mentoring and personal development

Lead the strategy and performance of all non-aeronautical concessions including retail, F&B, advertising, car parks, car rental, and passenger-facing commercial services.

Drive revenue growth, yield optimization, and commercial innovation across all concession categories.

Develop and deliver budgets, forecasts, and performance plans aligned with BAC commercial objectives.

Commercial Space Planning & Category Management

Oversee commercial space optimization and category management to maximize revenue, brand relevance, and passenger satisfaction.

Lead tenant mix strategy and brand selection aligned with passenger demographics and journey needs.

Identify opportunities for new products, services, and experiential concepts.

Concession Agreements & Performance Management

Oversee concession agreements, including revenue-sharing models, KPIs, SLAs, and compliance frameworks.

Ensure transparent sales reporting, performance tracking, and governance across all concessionaires.

Lead corrective actions, renegotiations, and exit strategies for underperforming concessions

Minimum Qualification:

Bachelor's degree in management, Science or equivalent qualification.

Minimum 15 years’ experience in Commercial, Property & Retail, Real estate or a related field.

Minimum 5 years’ experience in Airport Concessions, Duty Free operations, F&B operations or a related

Job Specific

Skills:

Multi-Tasking with excellent time management skills.

Ability to take direction in a team environment while at the same time is confident to work as an individual.

Excellent organization and Negotiation skills.

Detail orientated.

Public speaking skills and comfortable with making presentations.

If you meet the criteria and you are enthusiastic about the role, we would welcome your application.

To complete the application you would need the following document(s):