Credit & Collection Specialist

Overview

Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region’s growing tech ecosystem. Founded in 2007, the platform connects millions of property seekers with thousands of real estate professionals every day, providing a seamless and enriching experience for both buyers and renters.

The Credit & Collection Specialist is responsible for managing customer account debts, ensuring timely collections, and maintaining accurate financial records. The role requires strong customer care, negotiation, and data analysis skills to minimize overdue balances, reduce credit risk, and support healthy cash flow in line with company policies.

• Follow up on overdue accounts, negotiate structured payment plans, and encourage customers to use secure payment methods (e.g., credit card, online payments).
• Reconcile debtor accounts and ensure accuracy of all collection records.
• Assess customer credit history, evaluate risk levels, and escalate exceptions in line with company policy.
• Handle disputes and problematic clients professionally while maintaining positive client relationships.
• Liaise with the sales team and internal stakeholders to align on collection status and account actions.

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• 2 - 3 years of proven experience in credit control, AR/collections (preferably in a multinational or service industry).
• Strong data analysis skills, with the ability to generate reports and provide actionable insights.
• Excellent negotiation, communication, and customer service abilities.
• Solid understanding of financial reconciliation, credit assessment, and collection processes.

• Think Future First
• Data Beats Opinions, Speed Beats Perfection
• Optimise for Impact
• No Ostriches Allowed
• Our People, Our Power
• The Biggest Risk is Taking no Risk at All