Onboarding Executive

Why qlub?

Qlub is revolutionizing the dining experience with ultra fast, seamless payment solutions. Guests pay in seconds by scanning a QR code with no app download required.

From Pay-at-Table QR payments and Digital Menus to Order-and-Pay, Payment Links, and SoftPOS terminals, qlub streamlines the entire payment process, making it faster and more convenient for both diners and restaurants. Even splitting the bill becomes effortless.

We help restaurants focus on what they do best, delivering great hospitality. By removing payment friction, we increase table turnover, improve operational efficiency, and boost profitability. Built-in analytics, instant tipping and reviews, and automated accounting empower restaurants to thrive in today’s digital-first world.

We are a fast scaling fintech startup backed by Mubadala, e&, Shorooq and Mastercard. With $72M total fund raised, we have expanded globally, doubled headcount over the past year, and this is just the beginning!

This is more than a job. It is an opportunity to help shape how qlub scales as we build high performing, diverse teams around the world.

We’re seeking an Onboarding Executive to own and execute our operations strategy.

You will be responsible for Onboarding new restaurants and training staff’s

This role requires a valid driver’s license, you’ll play a pivotal role in shaping qlub’s expansion, working closely with our partners to deliver frictionless guest experiences and empower restaurants to thrive.

• Create and maintain an onboarding schedule across your designated area/city and meet all timelines.
• Provide training to merchants’ staff on-site, via phone, virtual.
• Cultivate great relationships with your accounts.
• Mystery shop to ensure all venue staff are up to speed in their product knowledge and management.
• Collaborate with internal teams (Sales, Operations & Finance) to ensure client satisfaction.
• Create a great Merchant experience by answering any queries and/or managing requests.
• Perform tests of new features and integrations.

• Relevant business degree;
• Fluent in English and Arabic both written and spoken is a must;
• Understanding of Excel and Google Sheets.
• Strong organizational and time management skills
• Strong communication and interpersonal skills.
• Strong entrepreneurial spirit - desire to build something big, hustle to get things done and have a measurable impact for your efforts.

• Be part of an exciting, fast‑paced environment, where you can grow the business from an early‑stage start‑up into a global organization
• Drive growth and tailoring of fast‑evolving new products and features
• Work with highly motivated people, enthusiastic about improving the customer experience at table‑service restaurants.

Sounds like you? Are you excited by this opportunity? If so, “Apply now”.