Windows 11 Upgrade Engineer

Malvern, United States | Posted on 03/03/2026

Catalyx specializes in the science of operational processes. With a footprint across North America and Europe, the company carefully automates and services R&D, production, packaging, and delivery processes—globally—with a sophisticated blend of products, technologies, and lifecycle services. The company was formed in 2022 after CXV Global (Crest Solutions, Xyntek, and Vista Link) and Panacea Technologies joined forces. For over three decades, Catalyx’s partnership-based culture has helped organizations in production-intense, highly regulated industries optimize their operational efficiency, performance, and safety.

To learn more about the company's experience and comprehensive suite of capabilities and solutions, visit (Use the "Apply for this Job" box below). .

Catalyx is seeking experienced Windows 11 Upgrade Engineers to support Johnson & Johnson’s enterprise-wide upgrade of business-critical laboratory systems operating within regulated GLP and GMP environments.

Key Responsibilities

• Execute Windows 11 upgrades on business-critical laboratory and manufacturing PCs
• Perform system assessments to determine compatibility and upgrade readiness
• Support validation activities in GLP/GMP-regulated environments
• Develop and execute test protocols (IQ/OQ support as required)
• Document all upgrade activities in accordance with J&J and regulatory requirements
• Coordinate with Lab IT, QA, Automation, and site stakeholders
• Support rollback and remediation plans if required
• Ensure cybersecurity and data integrity standards are maintained
• Participate in change control processes and deviation management

• 5+ years of IT infrastructure or endpoint engineering experience
• Direct experience supporting systems in GLP, GMP, or GxP regulated environments
• Experience with Windows OS migrations (Windows
  10 to Windows
  11 preferred)
• Familiarity with validated systems and computer system validation (CSV)
• Understanding of 21 CFR Part 11, data integrity, and audit trail requirements
• Experience supporting laboratory instrumentation PCs (analytical systems preferred)
• Strong documentation skills in regulated environments
• Experience working with Change Control systems

Preferred Experience

• Experience supporting pharmaceutical or biotechnology companies
• Exposure to validated lab applications (e.g., chromatography systems, LIMS, Empower, etc.)
• Knowledge of manufacturing systems (MES, SCADA, DCS interfaces)
• Familiarity with SCCM, Intune, or enterprise deployment tools
• Experience in regulated packaging or manufacturing environments

Why Join Catalyx?

At Catalyx we understand that our people are our greatest asset. For this reason and many others, we take care of them. The team at Catalyx benefits from a Total Rewards package. This includes great personal benefits and professional growth opportunities.

Catalyx is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all individuals are valued, respected, and supported. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We encourage applications from all qualified candidates, regardless of background, and strive to create a welcoming environment for everyone.

At Catalyx, we are committed to attracting the best global talent. We proudly support our international employees by offering assistance with Critical Skills Visa applications for eligible candidates.