E-commerce Manager - Global Trading & Performance

Summary

Salary:
Competitive Job Family: E-Commerce

Location:

United Kingdom - Malmesbury Office

At Dyson we believe everything could be better. Fuelled by a frustration with things that don’t work properly and a relentless obsession with making them work better, we’ve spent the last 25 years pioneering inventions and continually improving.

We’re growing fast. And our ambition is huge. But it’s not simply about more people and more profit. Dyson is all about better ideas and new technologies. It’s about inventing the future.

Our philosophy remains the same as it was 25 years ago when James Dyson invented the first cyclonic vacuum cleaner. We remain family-owned. We don’t bow to outside shareholders or report to the stock exchange. Instead we plot our own path, unshackled from conventional thinking.

We’re looking for a data-driven, commercially minded Ecommerce Manager to join the Dyson Global Trading & Performance team and help shape the next chapter of our global trading strategy. As our Ecommerce Manager, you will play a pivotal role in driving performance across , combining analytical rigour with a deep understanding of customer behaviour to optimise the experience and maximise sales.

This is a high-impact role, reporting into the Global Trading Lead, and working closely with our markets and our Product, Media, UX/UI, A/B testing, Merchandising and Performance & Insights teams. You’ll support the development and execution of trading strategies across multiple markets, ensuring were responding to customer behaviour with agility, insight, and innovation.

Such tasks include;

• Play a transformational role within the global e-commerce function, bringing fresh perspectives and industry-leading experience.
• Analyse customer behaviour and sales data to identify trends and opportunities.
• Benchmark performance and strategic approaches against Dyson sites and external competitors to drive continuous improvement.
• Identify risks and opportunities within performance data, recommending and testing operational actions. Analyse and optimise our proposition by market to drive relevance and conversion.
• Champion adoption of best practice frameworks, including scorecard development and tracking for ongoing optimisation across markets
• Lead end-to-end projects across global markets, applying best practices and learnings from market to market
• Own campaign execution from conception through implementation, ensuring all campaign and asset needs are identified and delivered.

• Proven experience in ecommerce and trading of web platforms or related spaces. Experience with content optimisation, e-commerce best practice, digital marketing, online trading, merchandising and campaign management.
• A customer-first approach, adapting strategies based on behaviour and market insights.
• Strong analytical approach to identify and understand trends based on data and insight with a detailed understanding of ecommerce eco-systems and levers to drive performance. Able to review data to understand a problem and communicate it simply.
• Team-orientated with ability to effectively communicate priorities and collaborate with partners across the organization at all levels.
• Results driven, a problem solver, able to challenge, energetic, engaging, positive, commercial, analytical, articulate, excellent initiative, able to build strong relationships, approachable, supportive.
• Experience communicating and presenting to senior leaders across the business.
• A fluent English speaker, with strong written and verbal communication skills.
• Strong Microsoft Office skills (specifically Excel and PowerPoint).
• Minimum 3-5 years in ecommerce, commercial and digital focused roles.

Financial

• Performance-related bonus scheme
• Competitive pension scheme
• Life assurance
• Discounts on Dyson machines and retail discounts
• Free bus travel to and from campus (from Bristol, Bath, Chippenham, and Swindon)

Lifestyle

• 27 days’ holiday (plus bank holidays)
• Free on-site lunches, fruit, and hot drinks
• Free on-site sports centre, gym, hair salon, and lifestyle assistance (concierge)
• Electric vehicle salary sacrifice scheme
• Ability to purchase additional holiday

Health

• Private medical insurance and dental insurance
• Employee assistance programme, digital GP, on-site physio and GP, prescription service, fertility treatment support

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status. We do not discriminate on any protected class.

Posted: 23 January 2026