Malibu Part-Time Store Associate

MALIBU PART-TIME STORE ASSOCIATE

Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA.

The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.

We are looking to hire a part-time sales associate for our Madhappy flagship location in Malibu.

The Sales Associate is responsible for delivering outstanding customer service, driving sales, and fostering strong client relationships. This role requires a proactive and engaging individual who is passionate about fashion, understands the importance of personalized service, and thrives in a fast-paced retail environment.

You must be based in the Los Angeles metropolitan area to be considered for this position.

• Deliver an elevated shopping experience by engaging with customers in a warm, approachable, and knowledgeable manner.
• Build and nurture lasting customer relationships through personalized styling, thoughtful product recommendations, and consistent, proactive client outreach.
• Actively utilize clienteling tools and maintain a detailed client book to track preferences, follow up after purchases, and drive long-term engagement and repeat business.
• Leverage clienteling to inform customers of new arrivals, restocks, events, and brand moments in a timely and personalized way.
• Uphold Madhappy’s brand values by fostering a welcoming, inclusive, and community-driven store environment.

• Maintain a clean, organized, and visually compelling sales floor that aligns with brand standards.
• Support inventory management, stock replenishment, and loss prevention initiatives.
• Stay knowledgeable on store policies, procedures, and product offerings to ensure seamless, efficient, and consistent service.

• 1+ year of retail or customer service experience preferred.
• Strong interpersonal skills with a passion for clienteling and relationship-building.
• Enthusiastic, proactive, and results-driven mindset.
• Ability to thrive in a fast-paced environment and multitask effectively.
• Alignment with Madhappy’s brand mission and values.

• Welcome gift :)
• Monthly gifting of new collections
• Performance based bonus

$18/hr

Learn more about our initiatives including Local Optimist & The Madhappy Foundation below and via  and @Madhappy.

Local Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.

The Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.

Learn more here.