Site Clerk

Carabetta Property Management is seeking a reliable and detail-oriented Site Clerk to support the daily administrative operations of our properties in Malden, MA. This position serves as the first point of contact for residents, vendors, and visitors and plays a key role in ensuring efficient office operations, accurate recordkeeping, and effective communication across departments.

Responsibilities include but are not limited to

• Manage front desk operations, greet visitors, and provide general assistance
• Perform data entry including work orders, job tracking, schedules, income and expense records, and resident concerns
• Maintain professional and effective communication with residents, property management staff, supervisors, owners, and vendors
• Process resident payments and issue receipts in accordance with company procedures
• Coordinate and track maintenance requests to ensure repairs are scheduled and completed
• Maintain organized and accurate filing systems (physical and electronic) for easy document retrieval
• Support daily office operations and collaborate with team members to ensure efficiency
• Assist with administrative tasks as assigned to support property operations

• High school diploma or equivalent.
• Bilingual in Spanish and English is required.
• Strong customer service and front desk experience.
• Excellent organizational skills with strong attention to detail.
• Proficiency in data entry and administrative recordkeeping.
• Ability to operate multi-line phone systems and manage multiple priorities.
• Strong written and verbal communication skills.
• Ability to maintain professionalism and confidentiality when handling sensitive information.
• Prior experience in property management, real estate, or office administration.
• Familiarity with property management software or maintenance tracking systems.
• Basic understanding of work order processing and vendor coordination.
• Ability to sit, stand, and perform office duties for extended periods.
• Ability to lift and carry up to 25 lbs as needed.

At The Carabetta Companies, we hold ourselves to high standards and seek team members who share our commitment to excellence. When you join us, you become part of a motivated, hard-working group of professionals—our Carabetta “extended family.”

Join our team and play an essential role in supporting well-managed communities. Apply today!