Marketing Customer Support Specialist – On-Site

Marketing Customer Support Specialist (Arabic Speaker) – On-Site | Lisbon

Location: Lisbon, Portugal
Work Model: On-Site
Start Date: 19 March 2026
Base Salary: €920 gross x14 months
Complexity Bonus: €40 x11 months
Accommodation Support: Not provided (candidates must already be based in Lisbon)

We are hiring a Native Arabic-speaking Marketing Customer Support Specialist to support clients with paid advertising campaigns and digital marketing tools.

This role combines customer support and performance marketing expertise
, assisting advertisers in optimizing campaigns, resolving technical issues, and improving results through data-driven insights.

We are open to native Arabic speakers from any country
, as long as they are already located in Lisbon.

Initial Schedule (12-hour operational window):

Monday to Sunday – 07:00 to 19:00

2 shifts:

07:00 – 16:00

10:00 – 19:00

2 rotative days off per week

At a later stage (TBC by the client), the schedule may transition to 24/7 rotational shifts
.

• Support clients with paid marketing campaigns
• Analyze campaign performance using Google Analytics
• Assist with tracking setup, pixel implementation, and API integrations
• Provide guidance on campaign optimization and best practices
• Troubleshoot technical and performance-related issues
• Ensure accurate documentation and reporting

• Good command of English (B2+)
• Mandatory experience in paid campaign management
• Degree in Marketing or related field
• Mandatory experience with Google Analytics
• Knowledge of HTML / Web Development
• Experience with Pixel tracking and API integrations
• Must already be located in Lisbon

• Stable full-time on-site role
• Complexity bonus: €40 x11 months
• If you have a strong background in digital marketing and enjoy supporting clients in optimizing their campaigns, this could be your next opportunity