SVN​/Programme Assistant; Protection

Reference No. : SVN/2026/002
Position Title :
Programme Assistant (Protection)
Duty Station :
Makassar
Organization Unit :
Regional Cooperation Arrangement/Refugee Care
Classification : G-4
Type of Appointment :
Special Short-Term Contract
Report to :
Programme Officer (Protection and Community Liaison)
Estimated Start Date :
As soon as possible
Closing Date : 22 January 2026

Established in 1951, IOM is part of the United Nations System as the leading inter‑governmental organization promoting humane and orderly migration for the benefit of all.

Operational in Indonesia for more than 40 years, IOM Indonesia is one of the largest IOM missions in the world working on a wide range of activities in partnership with the Government of the Republic of Indonesia, civil society, private sector actors, migrants and communities. IOM Indonesia is engaged in several thematic areas, including:
Counter‑Trafficking, Labour Mobility and Social Inclusion, Disasters, Climate and Resilience, Immigration and Border Governance, Refugee Care, Migration Health, Migration Policy and Data Hub, and Resettlement and Voluntary Returns.

IOM Indonesia aims to ensure quality of care for refugees and asylum seekers referred to IOM by the Government of Indonesia according to applicable international humanitarian and human rights standards. The Programme supports refugees through healthcare, education, basic needs, and contributes to the increased protection of vulnerable subgroups, such as victims of sexual and gender‑based violence, among others, through referral mechanisms involving the active participation of specialized state and non‑state service providers.

It also contributes to supporting them with the eventual sustainable pathways.

Under the direct supervision of the Programme Officer (Protection and Community Liaison), and the overall supervision of the Community Accountability Coordinator in Jakarta, the incumbent provides administrative and operational support to Protection and Refugee Care activities under relevant programmes implemented across Indonesia. The incumbent works under guidance with the Jakarta RCA team and other relevant units. Support is provided to field locations primarily remotely and through periodic visits, as requested.

Additionally, the incumbent supports case management activities, community engagement, and other pertinent tasks for the Makassar office, following established procedures. All responsibilities are carried out in alignment with programme requirements and in accordance with IOM policies and standards.