Coffee Equipment Service Technician Onsite, Eliot, ME

Odeko is on a mission to champion your neighborhood cafes, coffee shops, and other establishments through technology. Whether we’re saving small business owners hours every week with our tech-based operating platform, reducing CO2 emissions by consolidating deliveries, or developing a user experience that makes every new customer feel like a regular, Odeko supports our small business partners from open to close.

Local coffee shops and cafes are the backbone of any given community, and we’re here to help manage the day-to-day tasks with a platform so intuitive, it’s kinda like magic.

The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support.

Pay: $23.00 - $28.00 per hour DOE

Schedule: Monday-Friday 8am-5:30pm (On call for Weekends)

Job description:
Coffee Equipment Service Technician

We are in search of a Coffee Equipment Service Technician covering New England. You will be responsible for working on and repairing coffee equipment including espresso machines, water filtration systems, and other associated equipment. The work will primarily consist of driving throughout New England conducting emergency repairs, preventative maintenance, and equipment installation.

• Drive to customer locations to troubleshoot and repair coffee equipment on site
• Perform scheduled and unscheduled service activities including emergency service calls, preventative maintenance, surveys, and installations
• Identify damage, mechanical defects, electrical failures, and water leaks
  
  Troubleshoot and repair damage or defects
• Maintain a log of all found issues
• Maintain part inventory levels in company-provided service vehicle
• Serve as the face of the company by providing a positive, professional demeanor and image
• May perform other duties as assigned
  
  Adhere to any and all safety protocols to include but not limited to vehicle monitoring programs.
• Observe and abide by all company policies

• Reliable, accountable, and professional demeanor under high pressure situations.
• Proficiency with tools, machinery, electricity, and plumbing required
• Ability to reach schematics is preferred
• Previous coffee industry/mechanical experience preferred
• Strong attention to detail, problem-solving abilities, and communication skills
• Desire to share knowledge and ability to teach others
• Carry and transport up to 60 lbs repetitively, participate in physical activity moving equipment around and working in tight spaces, sit or stand for extended periods
• Successful working independently with little supervision and effectively collaborate with our team
• Basic computer software experience (Outlook, Word, Excel, etc.).
• Availability to occasionally work weekends and work on call hours
• Availability to occasionally work longer than the standard eight hour shift
• Must have a valid and current driver’s license issued within the United States, no major violations in the past 3 years, and be able to drive a company vehicle.
• Must be able to read, write & understand/speak English

• Comprehensive and affordable medical, dental, and vision benefits
• Paid time off
• Overtime and holiday pay
• 401k matching program so you can invest in your future

• Fast-paced environment and growth opportunities - plenty of room for you to directly impact the company and enhance your career!
• Competitive compensation, healthcare benefits, and opportunity for equity
• Other great perks - Full lists of benefits available upon request

Odeko is proud to be a diverse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.

As set forth in Odeko’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.