Inventory Specialist

Base pay range

$17.00/hr - $20.00/hr

• Execute, monitor, and train inventory best practices and standard operating procedures for front end and pharmacy. Support pharmacy inventory management activities including receiving, counting, ordering, and facilitating returns.
• Champion On‑Shelf Availability and manage receiving, counting, pricing, returns, and all in‑store inventory processes. Validate and ensure accuracy of planograms.
• Review and coordinate the use of reports and system applications that impact front‑end and pharmacy on‑hand balances and pricing.
• Execute and maintain asset protection techniques for front end and pharmacy and file claims for vendor overages, shortages, order errors or damaged goods, including prescription drugs.
• Open and close the store in the absence of management, including systems start‑ups, cash handling, and cashier responsibilities, ensuring the floor and stock room are ready for the business day.

• Engage customers by greeting them and offering assistance with products and services.
• As leader on duty, resolve customer issues and answer questions to ensure a positive customer experience.
• Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience.

• Execute and coach team members on warehouse and vendor inventory management processes.
• Scan all deliveries while the vendor is in the store, focus on One Box receiving, and take appropriate action for received products.
• Verify pharmacy shipments and complete postings for all pharmacy warehouse orders, ABC prescription and OTC orders daily, and other supplier orders.
• Complete On‑Shelf Availability (OSA) end‑to‑end process including warehouse and DSD for planogrammed departments.
• Complete pharmacy inventory activities under supervision, including recalls, vendor returns, and inventory transfers.
• Execute all pricing activities, including price changes, markdowns, and regulatory pricing tasks.
• Support front‑end and pharmacy ordering and monitor pharmacy manual orders for excess.
• Maintain accurate inventory counts and on‑hand quantities across all departments.
• Keep all counters and shelves clean and well merchandised.
• Assist in preparation for physical inventory and support day‑of inventory activities.
• Handle all point‑of‑sale tasks and complete returns, voids, refunds, and cash drops to safe.

• Attend company‑based trainings and complete all e‑learning modules, including safety training requirements.
• Obtain and maintain a valid pharmacy license/certification as required by the state.

• Serve as a liaison between management and non‑management team members by coaching and developing team capabilities with inventory systems.
• When lead on duty, communicate assigned tasks to team members and report disciplinary issues and customer complaints to management.

• Six months of prior work experience with Walgreens (internal candidates) or one year of prior retail work experience (external candidates).
• Fluent reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work a flexible schedule, including evenings and weekends.
• “Achieving expectations” rating on last performance review and no written disciplinary actions in the previous 12 months (internal candidates only).
• Demonstrated attention to detail and ability to multitask and manage execution.
• Experience identifying operational issues and recommending and implementing resolution strategies.

• Previous experience as a shift lead, pharmacy technician, or customer service associate.
• Prior experience with Walgreens, with an evaluation on file.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

Salary Range: $17 - $20 / Hourly

Location:

Topsham, ME