Technical Support Specialist

Location: Houlton

Have you been thinking about working for a company that offers advancement opportunities, is more fulfilling, understands work-life balance, and where you can make a difference? Whether you are looking for your first job or thinking about a career change, Katahdin Trust Company could be the right fit for you!

When you join the Katahdin team, you will become a part of a growing organization committed to helping the communities we serve to grow and prosper. You will become a part of one of the "Best Places to Work in Maine," committed to helping our employees succeed. We will provide you with the tools, resources, and educational opportunities to foster and grow your career with us!

We offer a generous benefits package to include Health, Dental, Vision, Profit Sharing, 401(k) match, Employee Stock Ownership Plan, paid time off, and more!

Find yourself in banking and join Katahdin Trust!

We are currently accepting applications for a:
Technical Support Specialist, Houlton Operations Center

Responsibilities include:

• Provide technical assistant to Bank employees
• Serves as primary Help Desk operator
• Troubleshoots branch teller scanning issues
• Assist with setup and maintains the Bank remote deposit customers as needed
• Assist with maintaining users on Bank systems
• Participate in department call rotation
• Assist with mailroom duties

Qualifications include:

• Associates degree or equivalent in computer science; or two years related experience and/or training; or equivalent combination of education and experience
• Extensive experience working with Microsoft products
• Excellent customer service skills
• Flexible and work well in a team environment
• Excellent time management skills
• Ability to read and interpret documents
• Strong reasoning ability
• A clean criminal background history and satisfactory to Bank standards credit report are required