Mgr, Human Resources - Miami University, Oxford, Oh
Listed on 2026-01-24
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HR/Recruitment
Employee Relations, Talent Manager, HR Manager
Location: Oxford
Overview
At over 300 college and university partners,
Chartwells Higher Education is reinventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.
We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.
Job SummaryLet your passion for people be the driver of your success! Chartwells Higher Education is looking for an HR Manager at Miami University of Ohio located in Oxford, OH. This is an on-site position at a prestigious university on a beautiful, state-of-the-art campus in a fantastic location. The HR Manager will utilize their HR knowledge to handle complex issues and administration for a high-volume Food & Beverage account.
Main responsibilities will be to support full cycle recruitment, employee training and development, employee relations, employee engagement, and educating our teams on HR policies and procedures.
- Employee Engagement/Retention: Works with management teams to drive employee engagement in association with client goals. Helps drive participation in corporate engagement survey, action planning and improvement in engagement year over year. Suggests and facilitates strategies that drive engagement and client satisfaction. Ensures onboarding practices are helping associates performance and retention. Drives retention through good employee relations practices and employee engagement.
- Recruitment: Recruits and onboards frontline hires utilizing onboarding and payroll systems. Accesses current recruitment processes and makes recommendations for improvement as it relates to sourcing, screening, interviewing, pre-employment process and hiring. Ensures compliance with the CNRC and works with CNRC to improve all recruiting areas where needed. Ensure company background check protocols are followed and works with recruiting teams on exceptions and escalations.
- Employee Relations: Liaison with managers and the Human Resources Service Center (HRSC). Helps establish best practices and drives consistency in employee relations issues, including term management and retention strategies. Supports EEOC and lawsuit claims documentation and delivers training where needed on performance management and employee relations concerns. Advise managers on employment policies, procedures and appropriate practices. Manages employee relations to include working with employees to resolve sensitive or difficult work-related problems, investigations, coaching and performance issues.
- Human Resources Compliance: Ensures all necessary hiring and termination paperwork is in place and filed in a secured environment. Advises locations on employee file maintenance to ensure compliance with state and federal laws. Ensures I-9 compliance. Ensures wage and hour compliance. Addresses safety, workers’ compensation, and leave of absence. Assists with healthcare safety programs and workers’ compensation programs. Serves as the leave of absence liaison between employee and LOA department to ensure compliance with all policies and guidelines.
- Bachelor’s degree in Human Resources, Business Management, Hospitality Management, or related field.
- 5+ years of experience in HR management.
- Previous Food & Beverage operations experience a plus.
- Strong organizational and computer skills.
Apply to Chartwells Higher Education today!
Chartwells Higher Education is a member of Compass Group USA. Our associates are offered a comprehensive benefits program, including Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Retirement Plan, Paid Time Off, Holiday Time Off (varies by site/state), Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs), Paid Parental Leave, and Personal Leave.
Associates may also be eligible for paid and/or unpaid time off in accordance with applicable laws. For positions in Washington State, Maryland, or to be performed remotely, paid time off benefits information is available.
Req : 1483710
Chartwells HE
CINDY SCHOENFELD
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