Public Area Attendant

Job Title: Public Area Attendant

Reports To: Maintenance Manager

Location: Jordan Pond House

Jordan Pond House is looking for a dedicated Public Area Attendant to help maintain our beautiful property, providing a welcoming and pristine environment for our guests. This position requires attention to detail, a strong work ethic, and the ability to work independently and as part of a team. The ideal candidate will have a passion for cleanliness, organization, and guest service in a scenic outdoor setting.

• Cleanliness and Maintenance:
  Ensure all public areas, including restrooms, walkways, dining areas, and outdoor spaces, are cleaned and maintained to the highest standards throughout the day.
• Guest Interaction:
  Provide courteous and professional service to guests by answering questions, directing them to locations, and ensuring they have a comfortable and enjoyable experience on the property.
• Trash and Recycling Removal:
  Empty trash cans and recycling bins regularly and ensure waste is disposed of in the proper areas.
• Floor Care:
  Sweep, mop, and vacuum floors in public spaces to ensure they are clean and safe for guests.
• Restroom Maintenance:
  Regularly check and clean restrooms, restocking supplies as needed, and maintaining a sanitary and pleasant environment.
• Detail Cleaning:
  Clean and sanitize high-touch surfaces, such as handrails, door handles, and benches, ensuring safety and hygiene standards are met.
• Outdoor Spaces:
  Maintain outdoor seating areas, ensuring tables and chairs are properly arranged and clean. Assist in setting up and organizing outdoor spaces for guests.
• Support Staff:
  Assist other departments (such as food and beverage or housekeeping) with cleaning and maintenance tasks as needed.
• Safety Awareness:
  Report any hazards, maintenance needs, or safety concerns to supervisors promptly to ensure a safe environment for both staff and guests.
• Full Hand In/Out:
  Follow proper procedures for keeping hands full when entering and exiting work areas, ensuring efficiency and safety.

• Prior experience in cleaning or custodial work is preferred but not required.
• Attention to detail and ability to maintain a clean, organized work area.
• Ability to work independently and as part of a team to ensure cleanliness and guest satisfaction.
• Strong communication skills and the ability to interact with guests in a friendly and professional manner.
• Physical stamina to perform tasks such as sweeping, mopping, lifting, and bending for extended periods of time.
• Ability to work outdoors in various weather conditions, as this position involves maintaining both indoor and outdoor spaces.
• Ability to handle cleaning chemicals and equipment in a safe and responsible manner.
• A strong attendance record and reliable work ethic.
• Must enjoy the outdoors—working in a beautiful outdoor environment within Acadia National Park.

Education: High school diploma or equivalent

Experience: One (1) year of custodial and/or similar experience preferred. Resort/National Park experience preferred.