Hotel Head Housekeeper - Inn & Suites of Springfield

The Country Inn & Suites of Springfield is seeking an experienced Head Housekeeper to join their team! The Head Housekeeping associate’s primary responsibility is to ensure that the overall cleanliness and appearance of the facility aligns with brand standards and meets or exceeds guest expectations. The Head Housekeeping associate works side by side with housekeeping staff to train and achieve appropriate guest service standards.

• Assists all guests in a professional and courteous manner.
• Performs job duties and responsibilities in a cost-effective manner and within budgetary guidelines.
• Conducts routine inspections of housekeeping operations to maintain brand standards.
• Checks inventory of supplies, taking action as necessary to ensure adequate quantity and quality of products.
• May be required to train and direct the work of other housekeeping staff.
• Thoroughly and correctly cleans and sets up guest rooms in accordance with brand operational policies and standards to ensure guest satisfaction.
• Organizes storage areas to ensure the quality of the contents and to maximize job efficiency by checking stock to determine adequacy, restocking storage rooms and/or carts, and pulling damaged and/or rewash linen and returning it to the laundry storage areas.
• Locks linen closets, linen chutes, and trash chutes to ensure maximum safety and security at all times.
• Acquires working knowledge of the property and all facilities to respond to guest questions effectively.
• Understands and applies all hotel safety and security procedures as required to maintain a secure and safe environment for employees and guests.
• Keeps supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken.
• Performs all other duties as assigned.

Cleaning of guest rooms includes, but is not limited to, the following tasks:

• Removes soiled bed and bath linens and replaces with clean linens.
• Removes trash and debris and dusts all surfaces.
• Replenishes/replaces promotional materials/literature, and room amenities.
• Reports maintenance requests to supervisor promptly.
• Turns in articles left in guest rooms to the appropriate party for lost and found handling.
• Maintains a clean and orderly cart and vacuum cleaner to maximize job efficiency.
• Reports all “DO NOT DISTURB” or bolted door guest rooms to supervisor to ensure guest safety and maximize guest satisfaction.

We offer flexible hours, competitive pay, bonus eligibility, annual performance based increases, hotel discounts, 401k and benefits to regular, full-time associates after eligibility requirements have been met.

Pay
: $16.00/hour

Job
:
Part-Time

Other opportunities are available. Apply today!

Candidates offered employment must submit to a background check and drug test.

We are an E-Verify participating employer.

EOE M/F/Vet/Disability

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.