Assistant Boat Captain - Bellagio
Listed on 2025-12-17
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Hospitality / Hotel / Catering
Event Manager / Planner
Las Vegas, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:The Captain Assistant of our exclusive Luxury Boat Experience will serve as both the face of the attraction and responsible for its flawless operation. This high-visibility role requires a sophisticated blend of guest engagement, operational oversight, and real-time decision-making. The candidate will be charged with upholding the standards of a world-class hospitality brand while driving innovation, safety, and unforgettable guest experiences on the water.
THEDAY-TO-DAY:
- Lead daily operations of the Boat Experience, ensuring all rides run efficiently, safely, and in line with luxury service standards
- Make real-time decisions regarding weather, safety conditions, guest needs, and operational logistics to ensure seamless performance and risk mitigation
- Coordinate with Engineering, Safety, and Guest Services to maintain vessel readiness, manage incident response, and ensure compliance with all internal protocols and local maritime regulations
- Serve as the on-board host and narrator, delivering compelling, immersive storytelling that reflects the unique theme and tone of the property
- Monitor guest satisfaction and respond immediately to high-profile or VIP guest needs, customizing service delivery for elevated experiences
- Own reporting and analysis of ride metrics including guest feedback, safety logs, and team performance indicators; present insights to senior management
- Actively collaborate with leadership across departments to align boat experiences with the overall luxury brand strategy and special event planning
- High School Diploma or GED required
- 1+ years of prior relevant experience in guest-facing roles, preferably within luxury hospitality, themed entertainment, or maritime services required
- 1+ years of prior relevant prior experience working with VIP or high-net-worth individuals preferred
- Valid Vessel operation License (e.g., OUPV Captain’s License or higher) required
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off shift
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
JOB DESCRIPTION:
Are you ready to JOIN THE SHOW
? Apply today!
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