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Assistant Boat Captain - Bellagio

Job in Springfield, Penobscot County, Maine, 04487, USA
Listing for: MGM Resorts International
Full Time position
Listed on 2025-12-17
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner
Job Description & How to Apply Below
Location: Springfield

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The Captain Assistant of our exclusive Luxury Boat Experience will serve as both the face of the attraction and responsible for its flawless operation. This high-visibility role requires a sophisticated blend of guest engagement, operational oversight, and real-time decision-making. The candidate will be charged with upholding the standards of a world-class hospitality brand while driving innovation, safety, and unforgettable guest experiences on the water.

THE

DAY-TO-DAY:
  • Lead daily operations of the Boat Experience, ensuring all rides run efficiently, safely, and in line with luxury service standards
  • Make real-time decisions regarding weather, safety conditions, guest needs, and operational logistics to ensure seamless performance and risk mitigation
  • Coordinate with Engineering, Safety, and Guest Services to maintain vessel readiness, manage incident response, and ensure compliance with all internal protocols and local maritime regulations
  • Serve as the on-board host and narrator, delivering compelling, immersive storytelling that reflects the unique theme and tone of the property
  • Monitor guest satisfaction and respond immediately to high-profile or VIP guest needs, customizing service delivery for elevated experiences
  • Own reporting and analysis of ride metrics including guest feedback, safety logs, and team performance indicators; present insights to senior management
  • Actively collaborate with leadership across departments to align boat experiences with the overall luxury brand strategy and special event planning
THE IDEAL CANDIDATE:
  • High School Diploma or GED required
  • 1+ years of prior relevant experience in guest-facing roles, preferably within luxury hospitality, themed entertainment, or maritime services required
  • 1+ years of prior relevant prior experience working with VIP or high-net-worth individuals preferred
  • Valid Vessel operation License (e.g., OUPV Captain’s License or higher) required
THE PERKS & BENEFITS:
  • Wellness incentive programs to help you stay healthy physically and mentally
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
  • Free meals in our employee dining room
  • Free parking on and off shift
  • Health & Income Protection benefits (for eligible employees)
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW

JOB DESCRIPTION:

Are you ready to JOIN THE SHOW
? Apply today!

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