Patient Access Associate - Hospital Registration

Overview

Description

Req #: 63198

The Patient Access Associate I is the first level of a three-level career ladder within Central Registration & Admitting. The Patient Access Associate serves as the first point of contact for patients and visitors arriving at the hospital. While this is a non-clinical role, the Associate works closely with clinical care teams and at times will complete Access functions at the bedside or within the clinical care environment.

The associate is responsible for accurately identifying and registering patients and will provide customer service support for visitors and families. Central Registration & Admitting team members admit, check in and register patients of all ages and backgrounds and are exposed to varying levels of acuity, disease and sensitive patient and visitor situations. Work is performed in a high volume, schedule dependent environment.

Per diem - flexible and varied schedule. Availability for 3-4 shifts per month required. Shift days and times vary and may include first, second, or third shift
. Ideal for candidates seeking a flexible, as-needed schedule with no guaranteed hours
.

Note:

Responsibilities are drawn from the role description and core duties.

• Accurately identify and register patients and provide customer service support for visitors and families.
• Serve as the first point of contact for patients and visitors arriving at the hospital.
• Work with clinical care teams as needed and complete Access functions in the bedside or clinical environment.
• Admit, check in, and register patients of all ages and backgrounds in a high-volume, schedule-dependent environment.

Maine Health will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in . If you suspect fraudulent activity, please report it immediately to mhcareers.

With a career at any of the Maine Health locations across Maine and New Hampshire, you ll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual s needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

Maine Health remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you re looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact alyssa.lewis