Phlebotomist​/Medical Assistant

Eastport Health Care, INC.

Title: Phlebotomist/Medical Assistant

Position Category: Hourly / Non-exempt

Supervisor: Director of Patient Care / Nursing Supervisor

Performs phlebotomy and laboratory specimen collection, testing, and shipping according to established procedures. Integrates with medical/clinic staff to provide excellent patient service and timely results. The phlebotomist collects quality specimens from patients in a skillful, safe, and accurate manner and prepares specimens for medical testing based on a provider’s orders.

All EHC employees are expected to engage and be active participants in quality improvement projects and efforts, risk identification and reporting, attend training and meetings as requested, and contribute to overall team spirit and cooperation. Employee contributions in this regard are valued and necessary for the organization’s successful care of our patients/clients.

Supervises: No supervisory duties

• Performing phlebotomy skills and procedures in accordance with applicable federal, state, or other agency requirements.
• Aid providers and other medical staff by performing administrative duties and handling basic laboratory tasks.
• Proper specimen collection, preparation, handling, documentation, and processing.
• Proper disinfection of the laboratory and lab equipment.
• Ordering and inventory of lab supplies.
• Ordering lab tests in Lab Serve and EMR.
• Conducting and interpreting in-house tests: hemo cult, pregnancy tests, urinalysis, blood glucose, PT/INR, Hemoglobin A1C, drug screens, etc…
• Upon receiving PT/INR results, include on the lab result sheet the patient’s diagnosis and current dose of Coumadin (call the patient if necessary).
• Call patients with Coumadin dosing instructions and the next appointment for a PT/INR check.
• Conduct “chain of custody” DOT and DHS drug screens.
• Clear, concise, and accurate documentation in patient charts.
• Mail no-show letters and lab results to patients per policy.
• Copy and fax lab results to outside providers as indicated.
• Answer phone calls and faxes pertaining to the lab, lab tests, lab results, etc.
• Proper labeling and logging of Dahl Chase specimens.
• Tracking lab orders and organizing them in a systematic manner.
• Distribution of test results to the appropriate provider.
• Proper disposal and packaging of biohazard waste.
• Perform quality assurance checks on point-of-care machines/equipment.
• Maintain log sheets for all CLIA-waived tests.
• Cross-train to the medical floor; if the lab technician is not busy it is a requirement to assist on the medical floor.
• Take the patient’s vital signs
• Adhere to all EHC policies and procedures.
• Other tasks deemed necessary by the direct supervisor.

• Current BLS certification
• Minimum, one one-year working experience as a medical assistant and/or phlebotomy technician in an outpatient clinic or laboratory. Prefer Current AAMA certification as a Certified Medical Assistant preferred; current ASPT certification as a Certified Phlebotomy Technician or one-year training experience preferred.
• Excellent verbal/written communication skills.
• Proficient typing computer skills and basic knowledge of computer use.
• Prefer experience with Electronic Health Record.