Pharmacy Hub Administrator

The postholder will work closely with the SEOxHA Primary Care Network Clinical (PCN) Pharmacists and Pharmacy Technicians.

To provide efficient and comprehensive administrative support in our new Pharmacy Hub and across the PCN.

A requirement to communicate with a wide range of health care professionals across our PCN developing and forming professional working relationships.

To have effective communication skills both verbal and non-verbal when dealing with complex information, which may be in the format of telephone conversations, email correspondence or face-to-face meetings within the multidisciplinary team.

Offer general assistance to the pharmacy team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Undertake a variety of administrative duties to assist in the smooth running of practices within SEOxHA PCN.

The postholder must be able to work independently and autonomously taking ownership of work streams and new projects.

To provide comprehensive and confidential administrative support in all areas associated with medicine safety and prescribing.

Co-ordinating pharmacist workload, assigning work and managing clinics.

To support prescription teams within each practice with agreed pathways and processes.

Follow protocols to carry out basic calculations to assist clinical decision making.

To provide support with key projects working alongside the Pharmacy team. These projects include medication reviews, hospital discharges, MHRA alerts, out of stock medication, medication shortages and drug safety monitoring.

To provide administrative support with a variety of clinical pathways including hypertension, atrial fibrillation & DOAC monitoring, lipids, diabetes and CKD.

To develop relationships with local pharmacies to help with queries e.g. multi-compartment compliance aids (e.g. dossettes).

The SEOxHA Network delivers health and wellbeing services to a population of 33,000. The local community is a rich blend of cultures and diverse backgrounds.

This is a unique opportunity to develop the role within the Primary Care Network (PCN) and work with other team members to develop the PCN as a whole.

There are clinical pharmacists and a pharmacy technician, social prescribing link workers, and learning disability & care home patient coordinators in the PCN.

Summary

The post holder will work closely with the SEOxHA Primary Care Network Clinical (PCN) Pharmacists and Pharmacy Technicians.

To provide efficient and comprehensive administrative support in our new Pharmacy Hub and across the PCN.

A requirement to communicate with a wide range of health care professionals across our PCN developing and forming professional working relationships.

To have effective communication skills both verbal and non-verbal when dealing with complex information, which may be in the format of telephone conversations, email correspondence or face-to-face meetings within the multidisciplinary team.

Offer general assistance to the pharmacy team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Undertake a variety of administrative duties to assist in the smooth running of practices within SEOxHA PCN.

The post holder must be able to work independently and autonomously taking ownership of work streams and new projects.

Duties and responsibilities

To provide comprehensive and confidential administrative support in all areas associated with medicine safety and prescribing.

Co-ordinating pharmacist workload, assigning work and managing clinics.

To support prescription teams within each practice with agreed pathways and processes.

Follow protocols to carry out basic calculations to assist clinical decision making.

To provide support with key projects working alongside the Pharmacy team. These projects include medication reviews, hospital discharges, MHRA alerts, out of stock medication, medication shortages and drug safety monitoring.

To provide administrative support with a variety of clinical pathways including hypertension, atrial fibrillation & DOAC monitoring, lipids, diabetes…