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Patient Service Representative - Primary Care & Family Medicine

Job in Stockton Springs, Waldo County, Maine, 04981, USA
Listing for: MaineHealth
Full Time, Part Time, Per diem position
Listed on 2026-01-02
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Office
  • Administrative/Clerical
    Healthcare Administration
Job Description & How to Apply Below
Location: Stockton Springs

Description

Waldo Hospital

Clerical/Administrative Support - Req #: 62041

For a limited time Maine Health is offering a $3,000 sign on bonus for Patient Service Representatives (PSRs):

  • Eligible candidates are hired (offer accepted) into a Full or Part time PSR position. Bonus amount prorated for Part time hires, per diem hires are ineligible.
  • Current Maine Health member employees are ineligible; former Maine Health Members are ineligible until greater than 6 months separation from employment.

This is a 36 hour per week position.

Our Maine Health Primary Care – Family Medicine – Stockton Springs | Maine Health is looking for a Patient Service Representative (PSR) to be the welcoming face and voice of our practice. As the first point of contact for our patients, you'll play a vital role in creating a positive experience and supporting smooth daily operations.

What you’ll do:
  • Greet patients with warmth and professionalism
  • Manage patient scheduling, check-in, and check-out processes
  • Answer phones and assist with appointment coordination
  • Verify insurance and process referrals
  • Support the clinical team with administrative tasks to keep the practice running smoothly
Required Minimum Knowledge, Skills, and Abilities (KSAs)
  • Education:

    High school diploma or GED preferred.
  • License/

    Certifications:

    N/A
  • Experience:

    Previous office experience with medical office experience preferred.
  • Additional Skills/Requirements

    Required:

    N/A
  • Additional Skills/Requirements Preferred:
    Proficient computer skills.
  • Additional Information

    With a career at any of the Maine Health locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.

    We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

    Maine Health remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.

    If you have questions about this role, please contact sarah.polk

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