Table Games Floor Supervisor - MGM Grand Detroit

Job Overview

Detroit, Michigan

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Table Games Floor Supervisor, you’ll take the lead in creating an exhilarating gaming experience while directly supervising the operation and conduct of our vibrant table games and dedicated personnel. Your role will involve reconciling table accounts and ensuring operations run smoothly, all while delivering exceptional guest service that keeps players coming back for more.

• Manage performance of dealers to ensure that each game is dealt to the customer with a high degree of proficiency and that superior customer service is provided to guests
• Monitor guest flow and notify management when adjustments to open table games are needed
• Observe, evaluate, and rate players objectively and accurately in accordance with departmental policy
• Maintain proper bankroll levels to accommodate existing or anticipated play
• Reconcile table accounting accurately and with integrity and maintain card/dice and all gaming equipment
• Verify the accuracy of all documents and ensure that all procedures are adhered to
• Notify the Pit Manager and/or Shift Manager immediately of any unusual activity of high limit play or if damage/tampering of equipment is suspected

• High school diploma, GED, or equivalent
• Two years of prior relevant casino operations experience or an equivalent combination of education, training and experience
• Two years of prior relevant experience as a supervisor preferred
• Two years of prior relevant experience as a dealer preferred
• Ability to work a varied shift to include weekends and holidays

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
• Free meals in our employee dining room
• Free parking
• Various programs and networking opportunities to help you get promoted
• Volunteer opportunities to give back to the community
• Other various discounts with company partners such as travel, electronics, online shopping, and many more!

Are you ready to JOIN THE SHOW
? Apply today!