Receptionist, Administrative​/Clerical

About H&R Block

H&R Block believes in the power of people helping people. We provide help and inspire confidence in our clients, associates, and communities, fostering a high‑performing, connected culture where everyone feels like they belong.

As a seasonal Client Service Professional / Receptionist
, you will focus on wowing clients now and in the future. You will answer phones, greet clients, match them with the best‑suit tax professional, schedule them, ensure all needs are met in person, over the phone or virtually, maintain office cleanliness, and perform other duties as assigned.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience
• Experience working in a fast‑paced environment
• Previous customer service experience
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency, including Microsoft Office

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suit tax professional for their needs
• Schedule clients as they would like to be scheduled
• Help ensure all client needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical coverage, 401k retirement savings plan and employee stock purchase plan (additional eligibility requirements)

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.