Receptionist, Administrative​/Clerical

Receptionist / Client Service Professional (Seasonal)

Company Overview
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities. We foster a high‑performing, connected culture where everyone feels they belong.

Typical Day
We focus on wow‑ing clients today and in the future. You will answer phones, greet clients warmly, match them with the appropriate tax professional, and schedule appointments. You will also ensure clients’ needs are met in person, over the phone, or virtually, and maintain office cleanliness and organization.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales or marketing experience (preferred)

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule appointments according to client preferences
• Ensure all client needs are met during service (in person, over the phone or virtually)
• Maintain office cleanliness and organization of resources with team members
• Perform other duties as assigned

• Experience working in a fast‑paced environment
• Previous customer service experience
• Ability to multi‑task and manage time effectively
• Strong organizational skills
• Computer proficiency, including Microsoft Office

• Employee Assistance Program with Health Advocate
• Well‑being program, Better You
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility requirements apply)
• Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
• to check all available benefits.

We remain committed to building a connected culture where trust, care, and connection shape our teamwork. H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace.

Bucksport, ME

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.