Receptionist, Administrative​/Clerical

Overview

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At H&R Block, we believe in the power of people helping people. We strive to provide help and inspire confidence in our clients, associates, and communities everywhere, with a high performing, connected culture where everyone belongs.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients as they would like to be scheduled
• Help ensure all clients’ needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with the team
• Other duties as assigned

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficiency with the ability to use Microsoft Office

We invest in our people and offer benefits to support total well-being, including health, wellbeing, and financial wellness offerings.

• Employee Assistance Program with Health Advocate
• Wellbeing program and related incentives
• Neurodiversity and caregiver support
• Discounts on everyday items and services
• Benefits with eligibility requirements:
  Medical Coverage, 401k, and Employee Stock Purchase Plan

We are committed to a connected culture where trust, care, and connections help us create an environment where everyone feels safe to bring their authentic self to work and belongs as part of a larger team. H&R Block is an equal opportunity employer, welcoming and celebrating diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.

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