Logistics Planner

Logistics Planner / Customer Service

Maidstone

Up to £30,000

Permanent, Full-Time

I’m currently working with a well-established and growing automotive logistics business who are looking to add a Logistics Planner / Customer Service professional to their team in Maidstone.

This is a great opportunity for someone who enjoys working in a fast-paced environment, is highly organised, and likes being at the centre of operations, balancing planning responsibilities with customer communication and day-to-day coordination.

The role will suit someone who is proactive, confident communicating with a range of stakeholders, and comfortable working with multiple systems while managing competing priorities.

Role Overview

You will play a key role in coordinating vehicle movements across the UK while delivering a high standard of service to customers and internal teams. Working closely with planners, drivers, and clients, you will ensure jobs are scheduled, priced, and delivered efficiently.

You will also support the daily coordination of a large driver workforce, ensuring work is allocated correctly, costs are calculated accurately, and procedures are followed.

Key Responsibilities

Planning and scheduling vehicle movements in line with customer requirements

Pricing transport jobs and confirming bookings

Acting as a main point of contact for customers, providing updates and handling queries

Coordinating daily activity for a large team of drivers

Supporting compliance, procedures, and safe working practices

Working collaboratively with colleagues to achieve operational targets

Maintaining accurate records across internal systems

Candidate Requirements

Previous experience in logistics, transport planning, operations, or coordination

Strong customer service and communication skills via phone and email

Highly organised with strong attention to detail

Confident using IT systems, including Microsoft Office and web-based platforms

Able to remain calm, flexible, and solutions-focused during busy periods

A positive team player with a proactive approach

What’s on Offer

Salary up to £30,000 depending on experience

Permanent position with long-term stability

Supportive team environment with training and progression opportunities

A busy and engaging workplace where performance is recognised

This role is being handled by Sam Hasler, Transport, Logistics & Distribution Specialist at Pearson Whiffin Recruitment

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