CFO Support Worker - HMP Swaleside

Overview

At Shaw Trust we help give people with a criminal record the opportunity for a second chance by providing services to support them in custody and in the community. We provide people with the skills, knowledge and a sense of purpose for life after custody, significantly reducing the likelihood of reoffending. We support at each stage of the journey, providing safe and supportive spaces to engage in positive activities and move toward integrating back into society.

We will be delivering the HMPPS Creating Future Opportunities (CFO) programme in the East of England and Southeast of England.

We are recruiting for people to join our teams as CFO Support Workers. In this role you will manage a caseload of participants in both custodial and community settings, providing high‑quality support and guidance. You will help participants overcome barriers to successful resettlement, achieve agreed milestones, develop skills and find sustainable employment.

You will undergo enhanced vetting checks. In this role you will work across different locations in custody and within community hubs, specifically HMP Swaleside and Canterbury Community.

• Excellent organisational and time‑management skills, with a proactive and solution‑focused approach.
• Strong interpersonal communication skills, including active listening and motivational skills, to support participants from diverse backgrounds.
• A demonstrated commitment to the rehabilitation of prisoners and the ability to work independently, providing community‑based support.
• An awareness, understanding and commitment to the protection and safeguarding of young people and vulnerable adults.
• Ability to pass a Disclosure and Barring Service Check at an enhanced level and successfully pass prison vetting.

Download the Job Description for full details.

• 25 days annual leave per year (plus bank holidays), with incremental increases up to 28 days after 3 years’ service and the option to purchase additional holiday.
• 2 days paid volunteering leave each year.
• Enhanced pension scheme after 6 months.
• Life Assurance at 3 times your annual salary rate.
• Access to a suite of learning and development opportunities, including paid apprenticeship and master’s level qualifications, and management development programmes.
• Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Neurodiversity Peer Support Network, Women’s Network, Men’s Network, Menopause Network Group).
• Health and Wellbeing initiatives, including internal support, employee assistance programme and health cash plan.
• Opportunity to request flexible working from day one.

Shaw Trust is a proud certified employer who meets the National Equality Standard, supports the guaranteed interview scheme, and uses the Government’s Access to Work scheme. We welcome applications from all sections of the community, including those with lived experience and knowledge of disability or social exclusion.