Field Service Engineer, Medical Sterilisation Systems

Overview

We are a market leader in medical sterilisation systems and washer disinfectors, seeking a Field Service Engineer with experience in autoclaves, washer disinfectors or endoscope washer disinfectors.

• Install, service, repair and perform general maintenance on our range of sterilisation and endoscope washer disinfectors.
• Provide on‑site technical support and troubleshoot equipment issues.
• Maintain customer satisfaction through exceptional service delivery and communication.
• Assist with training of customers and internal teams on product usage and safety.

• A strong background in field service or technical support.
• Experience with endoscope washers, medical/laboratory autoclaves, sterilisation systems or washer disinfectors.
• HTM, STM or WTM qualification.
• Excellent customer service skills.
• Interest in IT and ability to apply IT solutions to service workflows.
• Confidence in customer‑facing environments.

• Overall earnings £55,000+
• Basic salary £40,000‑£47,000
• Bonus and overtime (circa £5,000)
• Hybrid company car
• Excellent benefits package
• Full and comprehensive product training

We are a well‑established supplier of specialist medical and laboratory equipment, renowned for forward‑thinking products and support services across the healthcare, life sciences, pharmaceutical and industrial sectors.