Business Development Manager

JOB ROLE AND RESPONSIBILITIES
Commercial & Business Development

• Achieve and exceed sales targets, profitability goals, and KPIs across your territory.
• Lead monthly business reviews with salon accounts, using performance data to drive improvements.
• Maximise time management and minimise business costs through strategic journey planning.
• Drive sell-in and sell-out performance across styling tools, products, and services.
• Collaborate with education and marketing teams to activate campaigns and boost retail conversion.

• Identify, prospect, and secure new salon partnerships aligned with brand standards.
• Deliver compelling pitches and commercial proposals tailored to client objectives.
• Present compelling commercial proposals and product demonstrations.
• Execute territory growth plans based on market insights, competitor activity, and brand strategy.

• Maintain and nurture relationships with existing salon accounts, focusing on understanding their business goals, challenges, and growth potential.
• Conduct regular account reviews and provide coaching to elevate performance.
• Build trusted relationships with salon owners, stylists, and educators.
• Represent the brand at trade shows, regional events, and salon activations.

• Deliver monthly, quarterly, and annual sales targets across salon accounts.
• Maximise sell-in and sell-out performance through tailored business plans.
• Identify and execute upsell opportunities across styling tools, accessories, and retail programs.

• Track KPIs including revenue, new account acquisition, average order value, and retention.
• Maintain accurate CRM records and pipeline visibility.
• Provide weekly updates and strategic insights to leadership.

• Minimum 2
  -3 years of experience in field sales, business development, or regional management. Experience in the spa, hair, beauty, or wellness sector would be desirable.
• Proven success in winning and launching new business partnerships.
• Strong commercial acumen and negotiation skills.
• Comfortable with frequent travel and field-based work.
• Confident communicator and relationship builder with a passion for premium beauty and styling.
• Proficient in using Outlook, Excel, Teams, PowerPoint etc.
• Full clean UK driving license.
• Proficient in CRM systems and performance reporting.

We at ghd are proudly committed to our Company Values and aim to attract and retain employees who live our Values.

• Collaborative – We work together to create the extraordinary
• Creative – We foster creativity & excellence to create value for our brands and business.
• Courageous – We are agile, entrepreneurial & we own our future.
• Connected – We stay connected and ensure we are always consumer first.
• Committed – We are responsible for our impact on others & the planet.

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