Lettings Administrator

Coles Group is looking for a proactive and organised Lettings Administrator to join our growing and supportive lettings team. This is an excellent opportunity for someone looking to build a long-term career in property management within a professional and well-established organisation. We are different from most agents, as we are set on a farm, in Sutton Valence. We have a property portfolio of 400+ properties so a busy environment in a family run business.

The Role

You will assist with the day-to-day management of residential properties, supporting landlords, tenants, and contractors while ensuring high standards of service and compliance.

Key Responsibilities:

Assisting with daily property operations, including rent collection, maintenance requests, and tenant enquiries

Supporting the lettings team in the management of residential properties

Preparing tenancy documentation and ensuring compliance with current legislation

Managing renewals, referencing, deposits, and check-in/check-out procedures

Maintaining accurate records of property income, expenses, and documentation

Updating property management systems and maintaining accurate records

Providing general administrative support to the Property Manager and lettings team

Requirements

A valid UK driving licence and own vehicle (essential)

Previous experience in administration (property or lettings experience preferred but not essential)

Excellent written and verbal communication skills

Strong organisational and time-management skills

Confident and professional when dealing with clients, tenants, and contractors

Good IT skills, including Microsoft Office and property management software (VEBRA ALTO)

Knowledge of local property laws and regulations (or willingness to learn)

Ability to work independently and as part of a team