Account Handler - SME

Senior Insurance and FS Recruitment Consultant

We are looking for an experienced, client-focused individual with a background in Personal Lines, SME, or junior commercial insurance. Candidates should have knowledge of SME or package/commercial combined products and be confident using insurer e-trade platforms and client management systems. Attention to detail, strong organisational skills, and the ability to manage a busy workload are essential. We are particularly interested in candidates who:

• Are proactive, eager to learn, and career-focused.
• Work well in a collaborative environment.
• Have experience with Acturis or are working toward a Cert CII (desirable, not essential).

The SME Account Handler will manage a high volume of policies for small and medium-sized business clients across package and commercial combined products.

Key responsibilities include:

• Handling renewals, adjustments, and client enquiries.
• Processing policies accurately via insurer platforms.
• Building strong client relationships and liaising with insurers.
• Collaborating with colleagues across our SME hubs.

The role offers an opportunity to grow your career in a supportive, high-performing environment and contribute to a team delivering consistent, high-quality service.

Associate

Full-time

Administrative, Customer Service, and Business Development

Insurance, Insurance Agencies and Brokerages, and Insurance Carriers