Senior Information Technology Engineer

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Senior Information Technology Engineer

Our trusted client is looking for a hands-on Senior IT Support Engineer to join an internal IT team, supporting users and systems across a varied environment to provide 2nd to 3rd line support within a Microsoft environment.

The Role

Reporting to the IT Manager, you’ll deliver 2nd line support across desktops, servers, mobile devices, applications, and cloud infrastructure (Azure). You’ll manage helpdesk tickets, support site setups, maintain Active Directory, and ensure IT services run smoothly across head office and construction sites.

This role is 5 days onsite in Maidstone
, Kent with scope to potentially move into a permanent position.

Key Responsibilities

• Provide 1st & 2nd line IT support and escalate to 3rd line where required
• Support MS 365, Exchange, Mimecast, Azure, and core IT systems
• Assist with site setups, networks, mobile provisioning, and documentation
• Ensure compliance with PCI DSS, Cyber Essentials, and GDPR

Requirements

• Proven experience in an IT support role (preferably strong 2nd line capabilities) is a must have.
• Excellent communication and customer service skills
• Full UK driving licence and own car
• Right to work in the UK

ASAP start, one stage interview process.

• Associate

• Contract

• Information Technology

• Technology, Information and Media and IT Services and IT Consulting

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