Hotel Leisure Club Attendant

Overview

As a Hotel Leisure Club Attendant you'll be responsible for ensuring that guests have a comfortable and enjoyable experience at the hotel's leisure facilities. You'll be knowledgeable about the different services and amenities offered and be able to provide assistance and guidance to guests as needed. Each day you can be tasked with setting up equipment, monitoring guest usage, and performing basic maintenance tasks.

Excellent customer service skills are essential, as you'll provide a welcoming and friendly environment for guests. This role is unlike any other in our hotel and you'll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.

• Provide excellent customer service to interact with guests, offer assistance, guidance, and ensure a comfortable and enjoyable experience.
• Set up equipment, monitor guest usage, and perform basic maintenance tasks as required.
• Be detail-oriented to ensure leisure club facilities are clean, safe, and well-maintained at all times, and address issues promptly.
• Communicate effectively with guests, colleagues, and management to ensure guests' needs and requests are met promptly and efficiently, and work well in a team.
• Note:
  
  Disclosure Check will be requested during onboarding for this role.

• Excellent customer service skills to interact with guests and provide assistance, guidance, and a welcoming environment.
• Attention to detail to maintain cleanliness, safety, and maintenance of leisure club facilities.
• Strong communication skills to interact with guests, colleagues, and management and to ensure requests are met promptly.
• Ability to work well in a team and collaborate with other hotel staff to ensure a seamless guest experience.

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other. At Aimbridge, we recognise that people are the heart of our business.

As a Global leader, we are committed to representing our global community and offering everyone 'A Place to Grow'. So, click apply today, we'd love to welcome you to our inclusive team shaping the future of hospitality.

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions
• Staff meals on duty