Hotel Receptionist

Front Desk Explore our very big world

You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you.

First impressions are everything. And you’ll set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check‑out experience, you’ll make sure they leave us happy too.

• Process guest check‑ins, assigning rooms and activating room keys
• Co‑ordinate with Housekeeping to track readiness of rooms for check‑in and report any guest concerns
• Answer, respond to and process all guest calls, messages, questions or concerns
• Give guests information and directions regarding property and local areas of interest
• Process check‑outs and resolve any disputed charges
• Process payments and room charges
• Confirm reservations and cancellations, running daily reports on the number of arrivals and departures

• A warm, people‑oriented demeanour
• A team‑first attitude
• Positive outlook and outgoing personality
• Flexibility, problem‑solving skills and multi‑tasking ability

In addition to an hourly rate of £12.74, ensuring you are paid for every hour worked, we’ll support you in and out of the workplace by offering:

• Health & Wellbeing – complimentary Leisure Club Membership & discounted Golf Rates because your wellbeing is important
• Meals – tasty and varied meals in our Associate Dining Facility
• Uniform – dry‑cleaning service
• Travel – discounted Hotel Accommodation Worldwide for you and your Friends & Family, 20% F&B Discount, 30% Retail Discount & 20% Spa Discount in Marriott Hotels Worldwide
• Holidays – 20 days holiday plus 8 Bank Holidays increasing with service
• Pension & Life Assurance
• Develop and Grow – comprehensive training and development programmes
• Career – career progression opportunities are endless as the #1 leader in hospitality worldwide
• Celebrate – awards and recognition celebrations
• Events – monthly calendar of associate focused & fun events

With this role you will be working 24 hours per week over 3 days, including weekends on a mixture of early and late shifts – do you need flexibility in your life? We are happy to discuss this with you!

If this sounds like the perfect role for you, apply online today!