CAU Secretary - KMOC | and Tunbridge NHS Trust

Overview

An exciting opportunity has arisen for a Support Secretary within the Trauma and Orthopaedic Clinical Administration Unit at Tunbridge Wells Hospital. We are looking for an enthusiastic and hard working individual to join our busy team. This role is an audio typing role, so excellent typing skills are a must and a typing test will form part of the interview process, alongside a formal interview.

This vacancy will be supporting the Trauma and Orthopaedic service; knowledge of orthopaedic medical terminology will be beneficial however not essential.

The ideal candidate will have exceptional secretarial skills and proven experience with audio typing in a medical background. The role will also involve assisting the team in booking outpatient clinic appointments, so knowledge of appointments, clinics and waiting lists will be beneficial. You should demonstrate excellent communication and organisational skills, be self-motivated, able to prioritise a busy workload, work to deadlines, have a flexible approach to duties and hold a relevant secretarial / audio / word-processing qualification;

ideally with previous NHS / medical experience, however this is not essential.

• Provide audio typing and secretarial support within the Trauma and Orthopaedic Clinical Administration Unit.
• Assist in booking outpatient clinic appointments and manage related administrative tasks (appointments, clinics, waiting lists).
• Demonstrate effective communication and organisational skills; prioritise workload and meet deadlines.
• Work flexibly and as part of a team; maintain confidentiality and professionalism in a NHS/medical environment.

• Relevant secretarial / audio / word-processing qualification.
• Proven audio typing experience; medical background is advantageous but not essential.
• Knowledge of medical terminology is desirable.
• Previous NHS/medical experience is desirable but not essential.

Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 NHS Staff Survey. We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialist cancer services to over two million people through the Kent Oncology Centre.

Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024, offering two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.

We are a flexible working-friendly organisation. Whether it’s adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.

• At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
• Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits.
• Blue Light card eligibility.
• Additional benefits can be found in the benefits documents below.

We’ve provided all the details you need about this role in the job description and person specification. Please review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please check your application for errors/omissions prior to submission. All successful applicants will be required to complete our corporate trust induction once a start date has been agreed.

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