Mental Health Support Worker

Cygnet Hospital Maidstone is a state‑of‑the‑art, 63‑bed mental health facility for adults, located in the Kent Medical Campus, Maidstone. We are seeking a full‑time Support Worker to join Kingswood Ward, a 16‑bed high‑support inpatient rehabilitation (level
2) service for men.

The role involves supporting the nursing team through admissions, assessments, implementation and discharge of inpatients, ensuring dignity and safety at all times. You will work an average of 38.5 hrs per week across 11‑hour shifts on a rota basis, covering a mix of day and night shifts.

• Work as part of the Multi‑Disciplinary Team to support implementation of treatments and therapy per the service users’ care plans.
• Compliment and provide support to the qualified nurses.
• Undertake safe observations of patients, sometimes on a 1:1 basis or with other staff.
• Meet the physical and emotional needs of the service users in a caring and empathic manner.
• Play an active role in maintaining physical and mental wellbeing by providing and supporting individual or group work.
• Maintain a safe, clean and enjoyable environment to live and work in.
• Work within Safeguarding guidelines.
• Undertake training in de‑escalation and PMVA techniques to support patients with potentially violent or aggressive behaviours towards themselves or others.

• Excellent communication skills and the ability to be a good team player.
• Resilience, caring and empathic nature.
• The sensitivity and energy required to provide a trusting, stimulating and varied lifestyle for the patients.
• A genuine desire to make a real difference in people’s lives.
• A strong, flexible mental aptitude and the ability to cope with the physical demands of the role.
• Flexibility regarding shift patterns and ward changes according to the needs of the hospital.

• Paid training and induction.
• Regular coaching and support.
• DBS paid.
• Employee discount scheme.
• Company pension scheme.
• Company paid life assurance scheme.
• Smart Health Toolkit – providing fitness programmes, nutrition consultation and health checks.
• Health cash plan.
• Subsidised meals on duty.

Please note: We do not offer visa sponsorship for this role and you must have at least 12 months or more remaining on your current visa to be considered.

Please note: Successful candidates will be required to undergo an enhanced DBS check.

If you care about making a difference – we want to talk to you.