Healthcare Relationship Director

End Date

Monday 02 February 2026

Salary Range

£0 - £0

We support flexible working –  for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

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Job Description

JOB TITLE: Healthcare Relationship Director

LOCATIONS:Kent

SALARY: Starting from £83,411

HOURS:Full-Time

WORKING PATTERN:Our work style is hybrid, which involves spending at least two days per week or 40% of your time with our clients or at our office sites

About this Opportunity

Would you like to work within Commercial Banking Coverage and help Healthcare businesses of all types and sizes to prosper by offering the funding, support and reassurance they need to grow?

An opportunity exists for a Relationship Director to join our Relationship Management team and work with clients who’ll typically have a turnover of between 10 million and 25 million pounds. You will have a portfolio of approximately 50 Local Healthcare clients based in and around Kent, Sussex and Greater London. The ability to travel to clients in person is essential.

The role is built on a real passion for putting customers first. If you share our passion and recognise the importance of making a difference together, look no further. The client is at the heart of all we do and will be expected to deliver excellent service whilst identifying solutions and strategies to help the clients business prosper. Together we make it possible.

There is unprecedented change in the banking sector brought about by shifts in technology, our customers’ changing preferences and the evolving competitive and regulatory environment. So we are adapting, innovating and responding at pace to ensure we can continue to Help Britain Prosper and become the best bank for customers.

You will be responsible for supporting clients with all their banking needs including lending, deposits and a wide range of other services. There is an expectation to grow the portfolio, by attracting high value clients, through becoming the go to banking professional within your local community.

Typically, you would be involved with the following:

• Providing excellent service to our clients, putting them at the heart of what you do, adding value at every interaction and becoming a “trusted advisor”.
• Promoting the bank with professionals and key influencers through your knowledge of the local market
• Providing a range of funding solutions to our clients from our Term Lending and Working Capital product range tailoring them to Client needs
• Building relationships with Group Partner companies and through them bring the whole bank to the client delivering products to meet their needs.
• Handling the risk and compliance of your client portfolio
• Active engagement in local & regional activities. Developing your own capability and taking responsibility for supporting senior management in progression of your team

If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.

Ideally you will demonstrate experience and knowledge of the following:

• Supporting sustainable business growth – You will take personal responsibility for delivering results, whilst readily accepting change and utilising a growth mind set to focus on client outcomes.
• Growing market share of Clients & Lending - Highly proficient at building and maintaining productive relationships with external professionals and adept at winning good volumes of higher value new client relationships.
• Providing outstanding knowledge of clients - Uses specialist credit and sector knowledge along with all available digital tools to deliver excellent client experiences whilst identifying ways to grow income, balance sheet and market share and handling associated risks.
• People – Having a growth mindset and be keen to adopt and use key tools that enhance the client experience and demonstrate the value a Face-to-Face Relationship Manager brings to a client’s business.
• Environmental Awareness - Promoting the bank’s image…