Subsidence Engineer​/Surveyor

Overview

My client is a leading specialist, renowned for providing technically advance and cost-effective solutions to their clients. We are looking for a candidate to provide technical advice, support and guidance to our clients as well as proposing bespoke solutions in a friendly and professional manner.

Subsidence Specialist

Salary: £45,000 - £50,000 (DOE) + Benefits + bonus + car allowance

Location: South East England (Kent, London – below Thames)

• Carry out initial inspections of insurance claims either in person or remotely
• Assess damage, determine probable cause and policy liability
• Determine further investigations and monitoring, where necessary, and any remedial or temporary works required
• Provide initial report to agreed standards
• Attend re-visits as required and report to agreed standards
• Implement engineering audit recommendations
• Process claims in accordance with SMSs philosophy, standards, service levels and complaints procedure
• Update all relevant information in iSubs or client management system, engineering or other
• Always maintain high standard of communication, both internally and externally
• Meet key performance indicators (KPIs)
• Assist Claims Management Unit to proactively progress claims
• Respond positively to varying client requirements and changes in the wider business environment
• Problem/complaint resolution
• Any other reasonable duties required by your manager

• A degree in a building, engineering or surveying discipline or similar is desirable but not essential
• Chartered status in a building, engineering or surveying discipline or similar
• Cert C11 Qualified is desired but not essential
• Symbility Scheduling Software
• Displays exceptional behaviours to support the business, the team and working towards our shared goals
• Have good technical skills and problem-solving ability to recognise difficulties and take proactive measures
• Strong organisation and time management skills; ability to deliver on a variety of actions to tight timescales
• Good dispute resolution handling skills to manage disputes effectively and proactively
• Strong computer literacy skills to make effective use of ICT platforms and applications
• Ability to work on own as well as part of a team
• Working knowledge of relevant legal, H&S and regulatory matters
• Experience with in construction and different repair methods, both technical and commercial

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