Band 2 Administration

We've got a great opportunity for a long term temp role within the Maidstone National Probation, to join a fast‑paced office, working as part of the admin team.

• Full time 37 hrs per week
• Monday – Friday
• Long term temporary ongoing role
• Pay – £12.21 per hour
• Location – Maidstone
• Start date – ASAP

• Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases.
• Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk and reduce reoffending.
• Prepare, maintain and collate case and other records, files and management information in accordance with the required standards. Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e‑mail.
• Provide cover for an effective and efficient reception and telephone enquiry service. Act as a single point of contact within the unit for specialist areas of work as required.
• Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or may display inappropriate or aggressive behaviour, and seek appropriate support in accordance with circumstances and office procedures.

If you are interested in this position, please apply below.

Brook Street is proud to support the Armed Forces Covenant and, as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

If you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. We are committed to engaging with you. In cases where we have a high volume of ex‑military candidates or military spouses/partners who meet all the essential criteria, Brook Street will interview the best candidates from within that group.