Account Director; Shopper Marketing

Our client are an industry leading experiential and shopper marketing agency who manage all in-store and out-of-store experiential events and activations for some of the most well known FMCG and retail brands.

They’re now looking for a commercially driven, creatively minded Account Director with a passion for experiential marketing, social-first storytelling, and retail innovation. You’ll lead the strategic development and delivery of immersive brand experiences for major clients. From in-store activations to integrated experiential and social campaigns, you’ll bring brands to life while identifying new business opportunities, leading pitches, and growing account value.

• Own and grow a portfolio of key client accounts, managing relationships independently
• Identify opportunities to increase spend and expand services through strategic account planning
• Confidently lead client meetings, presentations, and budget discussions
• Develop proposals and solutions aligned to client objectives, brand strategy, and market insight
• Exceed agreed revenue and growth targets while managing objections effectively
• Articulate their proposition with confidence and impact
• Lead and contribute to pitches, proposals, and creative briefs
• Manage complex quotations, margins, and financial processes, supporting junior team members

• Act as a key contact across Experiential and Smart Mass Sampling teams
• Work closely with Creative, Marketing, and Campaign Management to deliver high-quality work on time and on budget
• Ensure clear communication of KPIs, timelines, and commercial requirements

• Coach and support junior team members, leading by example
• Champion collaborative working across departments and maintain strong internal relationships

• Proven account management experience, ideally within an experiential agency
• Strong track record of client growth and new business development
• Excellent presentation, communication, and organisational skills
• Commercially astute, collaborative, and able to manage multiple clients simultaneously
• Consistent history of achieving targets and identifying growth opportunities